Your Guide to Our Terms and Conditions
At Campervan Rental - Newhall, we value clarity and fairness in all our transactions. This section outlines the essential terms governing the use of our camper van rental service. Here, you will find detailed information regarding our booking procedures, payment policies, and cancellation terms. Our goal is to ensure that you fully understand your rights and responsibilities as a customer, creating a seamless and enjoyable rental experience.
- Return full of Diesel
- Please return clean like you received it or a cleaning fee will be added
- Well behaved dogs £50 extra (please enquire)
For Insurance Purposes Driver:
- are not under the age of 25 or over 75 years of age.
- has held a full UK or EU licence for a minimum of two years.
- has not had their licence suspended for any period within the last three years.
- has not been involved in more than one fault incident within the last three years.
- has no more than two convictions with a maximum of 3 points per conviction.
- has not obtained a BA,DD or UT conviction.
2) The insured vehicle shall only be let out on hire to a person who has signed and completed a rental agreement or
the hirer/driver proposal for each period of hire.
3) The insured shall have completed, prior to releasing vehicle, identity checks including copies of all drivers licences, 2
utility bills dated within three months of the hire and the deposit being taken by a clear and traceable means such as a
debit or credit card.
Booking Procedures Made Easy
To book a campervan with us, customers can easily navigate our website or contact our customer service team. We recommend checking availability ahead of time, especially during peak seasons. A booking confirmation will be sent via email once your request is processed, which will include all relevant details about your rental.
Understanding Payment Policies
Payments for your booking can be made securely through our online portal. A deposit is required at the time of booking to secure your campervan, with the remaining balance due before collection. We accept various payment methods to cater to your needs. Please refer to our payment policy page for any additional details regarding refunds and transactions.
Cancellation Terms Explained
We understand that plans can change. Our cancellation policy outlines the terms under which you may cancel your booking. Depending on when you cancel, you may be eligible for a partial refund of your deposit. We encourage customers to review these terms carefully to avoid any surprises. Accurate information regarding the cancellation process can be found on our website.
Your Rights and Responsibilities
As a customer of Campervan Rental - Newhall, you have specific rights which we uphold in all transactions. Customers are also expected to respect the terms set forth in this agreement, ensuring a positive experience for all parties involved. We recommend that you read through the terms thoroughly to ensure a smooth rental experience.